Refund Policy
Please read this policy carefully before enrolling.
Last updated: October 2023
1. Digital Products
We do not issue refunds for non-tangible, irrevocable digital goods once access has been delivered or confirmed.
2. Course Enrollment & Batches
Once a student enrolls in and joins a batch (One-on-One Course or any live cohort), the payment is non-refundable . This applies from the point the student's seat is confirmed and access/scheduling has begun.
This policy exists because enrollment reserves a dedicated instructor slot and live session time that cannot be resold or reassigned once committed.
Rescheduling of individual sessions (not refunds) may be considered on a case-by-case basis for genuine emergencies — contact us to discuss.
3. Free Consultation & Trial
Before enrolling, every prospective student is welcome to a free consultation call to ask questions and confirm the course is the right fit. We encourage completing this step before payment, since it is the point at which refund eligibility ends.
4. Booking/Seat-Lock Deposits
If a partial "book your seat" deposit is used prior to full enrollment, please note that once the deposit converts to full enrollment, the non-refundable policy above applies.
5. Exceptions
Any exceptions (e.g., course cancelled by us, technical failure preventing access) are the only cases eligible for a refund or credit.
6. How to Contact Us
If you have any questions about this Refund Policy, please contact us at:
1nepercent0123@gmail.com